You may be looking at our site because you are worried about a child or young person you know or because you are young and facing the death of someone very close to you. You are not alone. We can help.


Our service is provided free of charge to children and young people aged 0-25 years and their families. We can offer:

  • Telephone advice and support to parents and professionals
  • Direct work with children and young people
  • Opportunities for children and families to meet and share their experiences 
  • Referrals for more specialised help

Please get in touch to find out more. 


We welcome all new referrals, and a team of volunteers are on hand to assist the Bereavement Service Lead with the delivery of the service to the local Swindon parishes. 


To make a referral please call Child Bereavement UK on 0800 02 888 40 Monday – Friday 9am-5pm. 

Please note that we only accept referrals directly from families, unless there are exceptional circumstances.


For enquiries please email or text/call 07493509750. We aim to reply within 10 working days.




To view our Privacy Notice please visit:


Christmas and New Year Opening Times 2018/19


The Wiltshire Treehouse office will close on Thursday 20th December at 4pm for the Christmas break. We re-open at 10am on Monday 14th January.


During this time we will still be accepting referrals via the Child Bereavement UK (CBUK) helpline 0800 02 888 40.


The CBUK helpline will be open the following hours:

Friday 21st Dec, normal hours (9am - 5pm)

Monday 24th Dec, 9am - 2.30pm

Christmas Day, CLOSED

Boxing Day, CLOSED

Thursday 27th Dec, 10am - 4pm

Friday 28th Dec, 10am - 4pm

Monday 31st Dec, 10am - 4pm

New Years Day, CLOSED

Weds 2nd Jan, normal hours (9am - 5pm)


If you need additional support during this period you can contact the Samaritans (available 24/7) or The Compassionate Friends


We wish you a very Merry Christmas and a Happy 2019.

*We are very sorry but we are only able to offer sessions to children and young people attending school or college or living in the Borough of Swindon. When we have grown our charity big enough we will be working countywide.

The resources listed on this website can still help you access information and other national and local services that may be able to help you.


Copyright Treehouse Wiltshire © 2019. All rights reserved.
Registered charity No. 1159719

Registered charity number in England and Wales:
1040419 and Scotland SCO42910